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Senior UX Architect

Manulife, Philippines (Jan 2026 - present)

📌 Project Lead, on Digital Storefront Project, a first of its kind global to regional and local governance initiative consolidating Insurance and Investment entities into a unified platform hosted on Adobe AEM, replacing legacy independent market infrastructure across Asia Pacific.

• Leading run-ahead discovery and stakeholder alignment for Singapore market rollout, applying learnings from the successful Philippines pilot launch
• Bridging global governance and local market delivery, identifying and mitigating operational risks before formal market planning begins
• Operating across Global, Regional, and Local counterparts spanning product, design, and technology teams across multiple Asia Pacific markets

Lead UX Designer

Voltex Electrical Accessories, Australia (June 2023 - Dec 2025)

📌 UX Craft Lead, Managing and mentoring the design team while while driving UX adoption, research, and best practices across the organization

📌 Lead designer for Nimble: Job management app for tradies, and Voltex Smart Home

• Introduced product management principles, and created process guides/documentation that improved discovery work and business case building
• Developed a structured UX Growth & Development Framework for designers, supporting skills progression and professional growth
• Introduced Voltex’s first UX Writing Guide and initiated foundational Design System work ****(component audits, heuristic + WCAG documentation, token structures)
• Accountable for design delivery quality, embedding WCAG 2.2 compliance checks and structured QA reviews into workflows
• Conducted user interviews and produced the organization’s first customer persona, grounding product direction in both quantitative and qualitative research

Senior UX Designer